Returns & Exchanges
At Popping Candy, we want you to love your fashion finds. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
3
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing